Contact WrappedGames
How to reach WrappedGames about a bug, a card idea or a privacy question, and where to get help with your Xbox account.
Last updated: 14 Nov 2026
The way to reach us is email: [email protected].
Found a bug?
Tell us what you did and what went wrong. It helps to include:
- your browser and device, for example Chrome on Android or Safari on iPhone;
- the layout and size you picked, for example Recap in Story 9:16;
- a screenshot of the card or the error, if you have one.
You don't need to send your games list. What you type stays in your browser, so we can't see it.
Have an idea for the card?
New layouts, sizes, palettes and card fields are all welcome. We collect ideas and add them in batches, so tell us what you would use the card for.
Help with Xbox Playback or your Xbox account
WrappedGames is not run by Microsoft and can't see or change anything on your Xbox account. If your official Playback is missing or your stats look wrong, go to Xbox Support.
Privacy questions
The Privacy Policy explains what the site collects. Send questions about it to the same address. Never send us your Xbox password or a sign-in code.