Refund Policy

WrappedGames Pro is a one-time purchase of $4.99. There is no subscription, so nothing renews and there is nothing to cancel.

14-day refund

If you change your mind or Pro does not work for you, email [email protected] within 14 days of buying and include your Stripe receipt. We refund the full payment to the card you paid with, no questions asked. Stripe usually shows the refund on your statement within 5 to 10 working days, depending on your bank.

After a refund the license key may stop working.

After 14 days

We can't promise a refund after 14 days, but if something is broken, tell us and we will try to fix it or sort it out with you.

Pro is not working

Before asking for a refund, these often help:

• Paid but Pro is not on. Open the thank-you page again from your browser history, or enter your license key on the pricing page.
• New browser or device. Pro lives in the browser where the key was entered. Enter the same key there.
• Lost key. Email us your Stripe receipt and we send the key again.

Charged twice or a charge you don't recognise

Email us with the receipt or the statement line and we will look it up and refund any duplicate.